ACCIDENT MANAGEMENT

Claims Assistance

ESR Prestige offers end to end accident repair management service & claims processing. From the initial claim lodgement to completion of repairs, ESR will handle all aspects of administration including liaising with insurers & assessors.

All clientele will be consistently updated throughout the quoting, assessment & repair process.

OUR ACCIDENT MANAGEMENT PROCESS

Please contact us at 9735 1111 for immediate assistance. We are available 24/7 and will arrange a tow truck collection if required as well as a replacement vehicle. 

One of our staff members will assist in ensuring your claim lodgement is as efficient & streamlined as possible. Once the claim is processed our internal estimators will establish & finalise the correct repair method to return your vehicle back to factory specification.  

Once an authority of repairs has been received, parts will be ordered & repairs will commence. Updates will be delivered consistently throughout the repair stages with completion dates provided. 

Clients’ vehicle will be returned to factory specification followed by an extensive Quality Control Assessment, including a complimentary detail. Pick up & deliver service from residence or place of business will be offered.  

CONTACT US

We are located at 419-431 Canterbury Rd, Canterbury, across the road from Canterbury BMW, near the intersection with Bexley Road.